Return Policy

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at orders@thingsmyspiritneeds.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and Wrong 

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

To return Your product you should Contact our Mail

Depending on where you live, the time it may take for your exchanged product to reach you may vary.


Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Do you accept returns from these countries?

Yes I accept a return

Return method

by mail
Return window
30 days from delivery date
Item condition
new
Restocking fee
no fee
Return reason and fees
Customer responsibility (remorse), Customer responsibility (defective)

 

 

Exchanges


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

EXCLUSIONS

Any order that is discounted, on sale, on a special offer, or bought with a discount cannot be refunded. We still allow for exchanges and store credit on discounted, sale, and special offer orders.

CANCELLATIONS

See our Order Cancellation policy page for details.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.  

Business Address: 405 Glenn St SW, Atlanta, GA 30312, USA

Email: orders@thingsmyspiritneeds.com

Phone: +1 800-746-4651

Support: 24/7